From our customer archive
Feedback from
Surry Hills.
A customer’s own words about their experience with Simply Maid.
Book a clean“I'm really happy with the service. Thanks :)”
Surry Hills NSW 2010 · Inner City
House cleaning in Surry Hills, booked in 60 seconds.
Regular, deep and end of lease cleaning in Surry Hills. Check your price and dates below. We also offer house cleaning in the Inner City and house cleaning across Sydney.
61 vetted Simply Maid cleaners include Surry Hills in their travel area. Booking checks your date and arrival window; we email you once your cleaner is confirmed.
- 4.7 on Google (698 reviews in Sydney)
- Pay after your clean
- Free cancellation up to 24h
- Care & Cover, with up to $10M public liability cover
68% flats or apartmentsOf occupied homes in Surry Hills, ABS 2021 Census
4.7 on Google698 reviews in Sydney
Pay after your cleanFree cancellation up to 24h
Care & CoverFree re-clean (report within 48 hours) · up to $10M liability cover
Local insight
What stands out in Surry Hills.
Nearly half of Surry Hills households were one person living alone at the 2021 Census (47%), and about 66% of homes were rented. Our 1,169 cleans here since 2016, for 229 households, reflect both a settled core and a lot of coming and going: every 2 weeks was the most common schedule at 39% of visits, but one-offs were close behind at 31%, and 32 households booked ten times or more. Just over half of the cleans (51%) were for 2-bedroom homes. We completed 5 cleans in Surry Hills in the last 12 months, the latest in October 2026, and customers rated us 4.6 out of 5 across 164 ratings.
In our records
How Surry Hills books its cleans.
From completed visits recorded for addresses in Surry Hills, 2016–October 2026. Repeat visits count separately, so these are cleans, not homes.
Cleans booked
1,169 completed visits.
How often they come back
1,169 visits with a recorded schedule.
In our records
When and what Surry Hills books.
- Regulars in Surry Hills book again about 4 weeks apart, across 85 returning households.
Add-ons booked
First-clean deep upgrade is the add-on Surry Hills homes book most, on 11% of cleans. Change bed linen is booked about half as often here as across Sydney.
Share of 1,065 cleans with their add-ons recorded. A clean can include several.
Homes we clean
51% of the cleans we have done in Surry Hills were for 2-bedroom homes. 42% had two or more bathrooms.
1,066 cleans with the home size recorded.
Days of the week
In Surry Hills, Tuesday is the busiest cleaning day (25% of visits) and 12% fall on a weekend. 68% start in the morning.
- Mon: 13%
- Tue: 25%
- Wed: 18%
- Thu: 14%
- Fri: 18%
- Sat: 12%
- Sun: 0%
1,169 completed visits by the day they happened.
Months of the year
In Surry Hills, March is the busiest month, 18% above an average month; September is the quietest. Deep cleans peak in March and December (25% of them). End of lease and move-in cleans peak in January and June (28% of them).
- Jan: 9%
- Feb: 8%
- Mar: 10%
- Apr: 9%
- May: 9%
- Jun: 8%
- Jul: 9%
- Aug: 8%
- Sep: 7%
- Oct: 8%
- Nov: 9%
- Dec: 9%
1,169 completed visits by month, every year combined.
Year by year
We have cleaned in Surry Hills since 2016: 1,169 completed visits, with the most in a single year (202) in 2019.
- 2016: 1%
- 2017: 7%
- 2018: 12%
- 2019: 17%
- 2020: 17%
- 2021: 14%
- 2022: 9%
- 2023: 10%
- 2024: 13%
- 2025: 1%
- 2026: 0%
We paused bookings from mid-2025 until March 2026, so those two years are short.
What customers put in their notes
Bathrooms and showers came up most in Surry Hills booking notes: 40% of the 87 customers who left notes mentioned it.
Share of customers who left booking notes, counted by topic. Notes themselves are never shown, and a topic needs at least five customers.
Public figures
Living in Surry Hills, by the numbers.
Government open data about the area itself.
Renting and moving
- 2,979 new rental bonds were lodged with NSW Fair Trading for homes in postcode 2010 from Sep 2025 to Aug 2026.
- The median weekly rent on new bonds for flats, houses and townhouses in postcode 2010 was $840 (Sep 2025–Aug 2026, 2,844 bonds).
- 3,180 rental bonds were refunded for homes in postcode 2010 from Jul 2025 to Jun 2026.
- In 74% of those refunds, nothing was paid to the landlord or agent: the whole bond went back to the tenant.
- The median refunded bond had been held for 16.1 months.
Median weekly rent by home, postcode 2010, Sep 2025–Aug 2026:
- 1-bedroom unit$730
- 2-bedroom unit$1,075
- 3-bedroom unit$1,450
- 2-bedroom townhouse$952.50
- 3-bedroom townhouse$1,350
- 2-bedroom house$1,055
- 3-bedroom house$1,450
- 4-bedroom house$1,700
Moving out or in? An end of lease & move-in clean is priced by your rooms and covers the whole empty home.
Homes, households and weather
- At the 2021 Census, households in Surry Hills averaged 1.8 people.
- Homes in Surry Hills averaged 1.1 people per bedroom at the 2021 Census.
- At the 2021 Census, 47% of Surry Hills households were one person living alone.
- At the 2021 Census, 18% of families in Surry Hills were couples with children.
- At the 2021 Census, 7% of Surry Hills households had four or more people usually living in them.
- At the 2021 Census, 84% of occupied flats and apartments in Surry Hills were in blocks of four or more storeys.
- At Sydney (Observatory Hill), 2.7 km from the suburb, afternoon humidity averages 57% (64% in February) and rain falls on about 100 days a year; the wettest month is June. Damp months bring mould: how to get rid of mould.
Sources: NSW Fair Trading, Rental bond lodgements data (monthly) (Creative Commons Attribution (Data.NSW catalogue entry 'rental-bond-lodgement')); NSW Fair Trading, Rental bond refunds data (quarterly) (Creative Commons Attribution (Data.NSW catalogue entry 'rental-bond-refunds')); Bureau of Meteorology, Climate statistics for Australian locations (Climate Data Online): Sydney (Observatory Hill) (station 066062) (Creative Commons Attribution 4.0 International); Australian Bureau of Statistics, 2021 Census General Community Profile, Suburbs and Localities — G02 Selected medians and averages (Creative Commons Attribution 4.0 International); Australian Bureau of Statistics, 2021 Census General Community Profile, Suburbs and Localities — G29 Family composition, G35 Household composition by number of persons usually resident, G36 Dwelling structure, G42 Dwelling structure by household composition and family composition (Creative Commons Attribution 4.0 International).
THE WORD AROUND HOME
Customer reviews
from Surry Hills
A cleaner who listens. A visit that’s easy to organise. Thorough work at home. Read these Surry Hills customers’ own words.
4.7 / 5 Sydney ON GOOGLE
698 reviews on our Sydney listing Published listing data · 14 October 2026★★★★★5/5
“Harry was fantastic! Friendly, professional, thorough clean with amazing attention to detail”
★★★★★5/5
“Perfect service... friendly and just great!”
★★★★★5/5
“Great work, efficient and really nice team to work with.”
Feedback from
In customers’ own words
A selection of 12 published customer comments.
Browse the comments shown here by topic. Mentions can be positive or critical.
Showing 12 comments.
- ★★★★★5/5
“Vincent and Amos were timely, personable, efficient - did a great job. My bathrooms look wonderful!”
Jess S. · Surry Hills · Customer feedback - 5/5
“The cleaner was great - quiet, respectful, and thorough”
Emily S. · Surry Hills · Customer feedback - 5/5
“We had a wonderful experience on Saturday morning - we came home to find the flat perfectly clean, with the shower and sinks looking more sparkly than we've ever seen them. We will definitely use Simply Maid again. Thank you very much!”
Sarah F. · Surry Hills · Customer feedback
Read 9 more customer comments
- 5/5
“Please pass my thanks directly to our lovely cleaner (apologies but I have forgotten her name)! She did an excellent job and we’d happily have her back.”
Steph L. · Surry Hills · Customer feedback - 5/5
“Pretty good clean, thankyou will likely use the service again perhaps just a bit expensive”
Marcus A. · Surry Hills · Customer feedback - 5/5
“Usual fantastic job, made the place look amazing”
Jeremy P. · Surry Hills · Customer feedback - 5/5
“The team were very thorough and also very polite”
Melissa V. · Surry Hills · Customer feedback - 5/5
“Great job and very covid-safe, wore masks. Thank you for excellent work.”
Jeremy P. · Surry Hills · Customer feedback - 5/5
“They arrived on time, cleaned thoroughly, and were very friendly.”
Molly F. · Surry Hills · Customer feedback - 5/5
“Good clean again. Your blinds estimate was right!”
Tim A. · Surry Hills · Customer feedback - 5/5
“Good communication and good job. Pricing of cleaning blinds not logical though, we have 10 small sets (some side by side) so will have to go elsewhere for this service.”
Tim A. · Surry Hills · Customer feedback - 5/5
“Really fantastic job! It’s the best our apartment has ever looked. So thorough, so careful and just did an excellent job. Wish I could book the team more often!”
Laura C. · Surry Hills · Customer feedback
Surry Hills · Customer feedback
The local record.
Read what customers tell us after their clean, from the details they appreciated to whether they’d book again.
What customers appreciate
Themes from positive customer feedback.
- Would book again10 comments
- Thorough, detailed work9 comments
- Friendly and polite8 comments
85 customer records include more than one completed visit out of 229 customer records with completed visits in Surry Hills.
Explore past bookings and prices
- Largest share of historical completed visits
- fortnightly · 39% of 1,169 visits with a recorded frequency
- Customer records with completed visits
- 229 · 85 booked again
- Historical booking amounts, last 24 months (all services and home sizes)
- median $148 · middle half $145 to $174 · from 51cleans, after discounts. Booking amounts, not reconciled payments or a quote: today’s prices are the same in every suburb.
- Cleaned ten times or more
- 32 customer records
How we collect and count feedback
These figures count bookings and feedback recorded for addresses in Surry Hills. Repeat visits count separately, so cleans are not homes. Frequency shares use all recorded completed visits with a recognised frequency, including older history; they do not measure current demand. Customer records use distinct customer identifiers within one suburb, not verified home addresses, and are never summed across suburbs. Checked 14 October 2026.
Customer feedback is the rating a customer gave after a clean: each counts once, low scores included. Earlier feedback used “bad”, “OK” or “good”; those count as 2, 3 and 5 stars, the same equivalents we have always used. Comments quoted for Surry Hills are published comments from customers who rated the clean 4 or 5 stars. The average includes every rating.
Google reviews are a separate source, shown as the Sydney listing reports them, and are never averaged together with our customer feedback. Across all locations: 4.6 / 5 from 9,888 customer feedback ratings; 4.7 / 5 from 781 reviews on our 6 Google listings.
A little closer to home
Find your place
around Surry Hills.
Explore the published local pages below for their own cleaning records, home examples and booking options.
11 places shown. Coverage and dates are checked for your address when you book.
Surry Hills
Explore cleaning in Surry HillsPins show approximate locality centres, not customer homes, available cleaners or a service boundary. Some places have no verified centre and appear in the list only.
Source: Geoscape Localities, August 2026 (GDA2020) · CC BY 4.0.
See the locality outline for Surry Hills
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Good to know
Booking a cleaner in Surry Hills? Your questions, answered.
Still wondering? Get help or call 1300 009 363, Monday to Saturday, 9 to 5.
Where will my cleaner park?
Plan for it before the day. In our booking records for postcode 2010 (Surry Hills and Darlinghurst, 2016 to 2026), 83 of the 364 households we cleaned for mentioned parking in their booking notes. That's almost one in four, among the highest shares in the Sydney postcodes we checked and well above Paddington, Bondi and Coogee. If you have a visitor permit, a car space or a loading zone nearby, put it in your booking notes. We never add parking costs to your booking, but if there's nowhere safe to park, the clean may need to be rescheduled.
Do you clean in Surry Hills?
Yes. 61 vetted Simply Maid cleaners include Surry Hills in their travel area, and one of them lives in Surry Hills; every one is identity-verified and insured. That is coverage, not a booking: we check your address, service, date and arrival window during booking, then email you once your cleaner is confirmed. Coverage record checked 14 October 2026.
How many cleans has Simply Maid completed in Surry Hills?
Our records show 1,169 completed cleans in Surry Hills, with records dating back to 2016, across 229 distinct customer records. 51 of them were in the last two years. Repeat visits count as separate cleans. Customer records are not a count of verified unique home addresses.
How much does a house clean cost in Surry Hills?
From $253 for a one-off standard clean of a 2 bed, 1 bath home — the most-booked home size across Sydney. $216 a clean every 2 weeks once your plan is under way. Prices include GST and the Care & Cover fee. Recorded booking amounts in Surry Hills over the last 24 months, across every service, home size and discount: a median of $148 from 51 cleans, the middle half between $145 and $174. That is a record, not a quote. Your own price depends on the service, home size, frequency, condition and extras, and is shown in full before you confirm (see our Sydney cleaning prices at simplymaid.com.au/pricing/sydney).
What do Surry Hills customers say about Simply Maid?
4.6 out of 5 from 164 ratings left by customers in Surry Hills, 2016–2026, with every rating counted once including the low ones. Their comments most often mention would book again, thorough, detailed work and friendly and polite.
Also answered: Booking in about 60 seconds · Re-cleans, insurance and Care & Cover · Changing or cancelling · Your first clean · What we clean, and what we don't
A clean that fits your life
Cleaning services in Surry Hills.
Standard cleaning is the most booked clean in our Surry Hills record: 903 of 1,169 completed visits, 2016–October 2026. Every price is shown before you book.
Book a standard clean · from $221From 1 bed, 1 bath, one-off · Pay after your clean · free cancellation up to 24h
- What’s included
- Standard cleaning checklist
- Compare providers
- House cleaning providers in Sydney compared
- Book a deep clean · from $329
From 1 bed, 1 bath, one-off · Pay after your clean · free cancellation up to 24h
- What’s included
- Deep cleaning in Sydney
- Compare providers
- House cleaning providers in Sydney compared
- Book an end of lease clean · from $423
Moving out or moving in · empty homes · from 1 bed, 1 bath, one-off · Pay after your clean · free cancellation up to 24h
- What’s included
- End of lease cleaning in Sydney
- Compare providers
- End of lease cleaning providers in Sydney compared
- Book carpet cleaning · from $150
From the $150 minimum · $60 a bedroom · Pay after your clean · free cancellation up to 24h
- What’s included
- Carpet cleaning in Sydney
- Compare providers
- Carpet cleaning providers in Sydney compared
- Book a business clean
From 2 cleaner-hours · choose your hours, pay after each clean
- What’s included
- Commercial cleaning in Sydney
- Compare providers
- Commercial cleaning providers in Sydney compared
Also for Surry Hills homes: end of lease cleaning in Sydney · carpet cleaning in Sydney · deep cleaning · what a regular clean includes
Prices: Sydney house cleaning prices · Sydney end of lease cleaning prices · Sydney carpet cleaning prices · Sydney deep cleaning prices
Your home
Your price, set by your rooms.
In Surry Hills, 68% of occupied homes were flats or apartments and 66% were rented, and the most common size was 1 bedroom (37% of homes, ABS 2021 Census). A 1 bed standard clean here is $221 with one bathroom or $253 with two.
Bedrooms
2 bedrooms
Bathrooms
1 bathroom
Showing the most-booked home; change the rooms to see yours.
How often
Regular cleaning, for less each visit.
Every 2 weeks is the most common schedule in Surry Hills: 39% of 1,169 visits with a recorded frequency.
Book a one-off clean · $253
Pay after your clean · pause, skip or change your schedule any time
What's included & extras
What's included, room by room.
Standard cleaning checklist
The same room-by-room checklist in every suburb we clean: the kitchen, bathrooms, living areas and bedrooms, entry and a final walk-through (34 tasks). See the full standard cleaning checklist.
Extras for your clean
- Inside Oven Deep Clean
+$47 · first clean only - Inside Fridge Clean
+$47 · first clean only - Inside Cabinets & Drawers
+$64 · first clean only - Interior Windows
+$73 · first clean only - Laundry Service
+$47 · first clean only - Balcony/Patio Clean
+$47 · first clean only - Eco & green cleaning products
+$6
Add to your clean
Carpet steam cleaning
$150 carpet minimum before the booking fee.
- Bedrooms / studies $60 · Up to 12 m² per room0
- Living / large rooms $120 · Up to 24 m² per room0
- Hallways $30 · Up to 6 m² per hallway0
- Flights of stairs $90 · Up to 15 steps, including a small landing0
Furniture, mattress & rug cleaning
Choose items later: no extra charge until you select items. Sofas, mattresses, cushions and more. Shares the $150 steam-cleaning minimum with any carpets you select.
Choose items later: no extra charge until you select items. Sofas, mattresses, cushions and more. Shares the $150 steam-cleaning minimum with any carpets you select.
Book this clean · $253
Pay after your clean · free cancellation up to 24h
A little room in the diary
When can we clean in Surry Hills?
Here’s a look at the next seven days for a standard clean of a 2 bed, 1 bath home.
Scroll across to see the week →
| Your week | |||||||
|---|---|---|---|---|---|---|---|
| Surry Hills | Available8am–12pm12pm–3pm3pm–6pm | Available8am–12pm12pm–3pm3pm–6pm | Available8am–12pm12pm–3pm3pm–6pm | Available8am–12pm12pm–3pm3pm–6pm | Available8am–12pm12pm–3pm3pm–6pm | Available8am–12pm12pm–3pm3pm–6pm | Available8am–12pm12pm–3pm3pm–6pm |
Arrival windows are for the example home above. Choose your own home details below; your exact clean and time are checked again before booking.
Last checked
Check dates for your home
Your time
Check cleaning availability
in Surry Hills
Pick a day and an arrival window for your clean. Everything you choose here comes with you to booking, so you won't enter it twice.
Where
Surry Hills, NSW 2010
Your clean
Standard clean · 2 bedrooms · 1 bathroom · One-off
Checking open dates in Surry Hills…
Checking open dates in Surry Hills…
Book and choose a time
Pay after your clean · we confirm your cleaner by email
Your cleaner arrives within the window, and we email you once they're confirmed. How arrival windows work.
MEET HOUSE CLEANERS WHO COVER SURRY HILLS
Surry Hills cleaners,
checked before they clean.
How Care & Cover worksIt’s personal, letting someone into your home. Meet cleaners whose travel area includes Surry Hills and see what their customers thought of the care they received.
61 vetted Simply Maid cleaners include Surry Hills in their travel area. One of them lives in Surry Hills. Every one is identity-verified and insured. That’s coverage, not a booking: booking checks your date and arrival window; we email you once your cleaner is confirmed.
3 cleaners to get to know
Asmar
Based in Surry Hills, about 7 minutes’ drive from Surry Hills.
5.0 / 5from 3 customer reviews2 completed cleans in Surry Hills.
✓ Identity verified · Insured
Nuria
Based in Kingsford, about 15 minutes’ drive from Surry Hills.
4 cleans completedwith Simply Maid since 2026✓ Identity verified · Insured
Altantsatsral
Based in Wolli Creek, about 21 minutes’ drive from Surry Hills.
8 cleans completedwith Simply Maid since 2026✓ Identity verified · Insured
Published profile information · 14 October 2026. Your cleaner is matched to your address and availability.
Your home, your preferences.
Add a note about the rooms, surfaces or preferences you’d like your cleaner to know about before the visit.
Someone to turn to.
If something is missed, tell the team within 48 hours of your clean. Eligible re-cleans are arranged under the Care & Cover terms.
Seven checks before a first clean: identity, professional skills, safety, a phone screen, orientation, ongoing ratings and a personal quality promise. How we check every cleaner.
Care & Cover on every clean: a free re-clean if something on the booked list isn't right (tell us within 48 hours) and up to $10 million public liability insurance through Chubb Insurance Australia. Care & Cover, in full.
Your local Simply Maid team
Simply Maid Sydney
Our Sydney team looks after homes in Surry Hills.
Suite 125, 377 Kent Street, Seabridge House, Sydney, NSW 2000
1300 009 363Contact hours (local time): Mon–Sat 09:00–17:00; Sun closed
Find Simply Maid Sydney on Google MapsLast updated
Your local Simply Maid team
A lighter week is 60 seconds away.
Leave the housework with us. Choose a date for your Surry Hills home and you're done.
Book in 60 seconds
About 60 seconds · pay after your clean · free cancellation up to 24h
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