Asmar
Based in Surry Hills, Sydney.
5.0 / 5from 3 customer reviews
✓ Identity verified · Insured
YOUR HOME. YOUR CHOICE.
Self-managed NDIS cleaning, booked in 60 seconds.
A comfortable home.
On your terms.
A little help with the everyday jobs, arranged around your home. Choose our usual cleaning services, at our normal prices, with a straightforward card-payment process.
How self-managed booking works
Self-managed customers onlyNormal Simply Maid pricingRegular card payments
4.7 on Google781 reviews
Pay after your cleanFree cancellation up to 24h
Care & CoverFree re-clean (report within 48 hours) · up to $10M liability cover
Choose a standard or deep clean
Choose the help
that works for you.
NDIS is a self-managed payment arrangement for eligible cleaning services. You choose the cleaning scope you need. Before booking, check that the support relates to your disability and is allowed by your plan.
Simply Maid does not accept plan-managed or agency-managed bookings. We do not guarantee that a service will be funded or reimbursed. NDIS guidance on choosing and working with providers.
Your home
Your clean, priced by your rooms, not the hour.
Bedrooms and bathrooms set your price. Apartments, units, terraces and houses cost the same for the same rooms.
Bedrooms
2 bedrooms
Bathrooms
1 bathroom
Showing the most-booked home; change the rooms to see yours.
How often
Regular cleaning, for less each visit.
Every visit on a plan is up to 20% less than a one-off, your first included. First-clean extras and build-up are charged once, and you can pause, skip or change the schedule.
A year is 52 weekly, 26 fortnightly or 13 four-weekly visits, with no skips; first-clean extras and build-up are charged once. How often should you book a cleaner?
Book a one-off clean · $253
Pay after your clean · pause, skip or change your schedule any time
Check dates for your home
Book and choose a time
Pay after your clean · we confirm your cleaner by email
Your cleaner arrives within the window, and we email you once they're confirmed. How arrival windows work.
Every cleaner is identity-verified, insured and skills-assessed for the services they offer, before their first clean.
3 cleaners to get to know
FatimahTrusted
Based in Hurstville, Sydney.
15 cleans completedwith Simply Maid since 2026✓ Identity verified · Insured
Recent customer feedback★ 5/5“Fatimah was wonderful, I hope she is able to keep coming”
Joanne · Merrylands · Simply Maid customer Viktoriya
Based in Artarmon, Sydney.
13 cleans completedwith Simply Maid since 2026✓ Identity verified · Insured
Recent customer feedback★ 5/5“AMAZING. Thank you Viktoriya for her great attention to detail and thoroughness. Our house needed a lot of care for this first clean, and she has made it a clean and welcoming space.”
Karen · Sydney · Simply Maid customer · Excerpt
Selected positive comments from the last six months. Reviews describe each cleaner’s work and may be from other suburbs. Published profile information · 14 October 2026. Your cleaner is matched to your address and availability.
Your home, your preferences.
Add a note about the rooms, surfaces or preferences you’d like your cleaner to know about before the visit.
Someone to turn to.
If something is missed, tell the team within 48 hours of your clean. Eligible re-cleans are arranged under the Care & Cover terms.
WHO WE WELCOME INTO YOUR HOME
Experienced cleaners. Thoughtful checks.
We look for people who already know how to clean professionally and are committed to quality service. Our application process checks who they are, how they work and whether they are ready for the services they offer.
Identity verification
Cleaners complete an identity check before they can be approved to take bookings.
Professional cleaning checks
New applicants tell us about their professional cleaning experience, skills and equipment for the services they offer. Answers that need a closer look are flagged for review.
Mandatory safety checks
Every cleaner completes practical safety questions covering cleaning products, surface care and keeping bathroom and kitchen cloths separate. Safety answers that need attention must be resolved before they can take new jobs.
Phone screening
We screen every applicant over the phone before approval.
Online orientation
Our signup flow includes three short cleaning videos with quizzes covering kitchens, bathrooms and living areas.
Quality & ratings checks
Our checks continue after approval. Customers can rate every clean. We closely monitor each cleaner’s ratings and feedback, and follow up when a clean falls short.
A personal quality promise
Each cleaner personally accepts our quality agreement for the services they offer during signup and skills setup. They commit to doing their best to deliver a premium clean and returning at no extra charge if you report a cleaning concern or leave a low rating within 48 hours of your clean ending. The 48 hours is for reporting a concern; the return visit is arranged afterwards.
Team members complete their own checks and make their own quality promise. A team leader’s experience does not replace each cleaner’s personal skills, safety checks or identity verification.
Care & Cover
A little more peace of mind.
Every clean comes with Care & Cover: our Happiness Guarantee, published insurance cover and a team to turn to.
- 01The Happiness GuaranteeIf something on the booked list isn't right, tell us within 48 hours. We arrange a complimentary re-clean of those areas within seven business days, and if you're still unhappy we review it and offer a fair credit or refund.
- 02Up to $10 million public liability insuranceOur service terms describe up to $10 million in public liability insurance through Chubb Insurance Australia. If something is damaged, send a photo and a reasonable estimate, and it goes through the separate damage and insurance process.
- 03A team to turn toCall 1300 009 363, Monday to Saturday, 9 to 5, or get help online. You pay after your clean, and cancellation is free up to 24 hours before.
Care & Cover isn't an insurance policy, and conditions apply: a re-clean doesn't apply when a clean couldn't go ahead as booked, such as no access, water or power. Care & Cover, in full · Service terms
Simply Maid · completed cleans
See the work in real homes
Selected examples from Simply Maid’s own records across Australia. Any customer feedback shown is selected positive feedback about that visit. Historical work and prices do not establish current availability.
Kyeemagh, Sydney
Standard Clean
Stephanie K.’s clean
one time
Completed October 2026
$353Recorded booking amount
Marrickville, Sydney
Standard Clean
Georgia C.’s clean
monthly
Completed October 2026
$230Recorded booking amount
Elwood, Melbourne
Standard Clean
june P.’s clean
one time
Completed October 2026
$384Recorded booking amount
Cleaners on this visit
Akash
Showing 3 of 9 selected examples. Amounts are historical booking records; today’s quote uses your property and requirements.
CLOSER TO HOME
Self-managed NDIS cleaning by city
Read the local guide for your city, then check your suburb and available dates in booking.
Choose your city
01Which NDIS plans can book with Simply Maid?
We accept self-managed NDIS customers only, using our usual card-payment process. We do not accept plan-managed or agency-managed bookings, or invoice a plan manager for payment.
02Can I use my funding for any cleaning service?
No automatic eligibility applies. The support needs to relate to your disability and be consistent with your plan and current NDIS rules. Check with the NDIS or your support contact before booking if you’re unsure. Simply Maid does not guarantee funding or reimbursement.
03Does Simply Maid charge a separate NDIS rate?
No. We use our normal cleaning prices. Your service, home size, cleaning condition, frequency, extras and applicable fees determine the price. Review the full itemised amount before confirming.
04Can someone help me book?
Yes. A trusted person can arrange the booking. In your details, choose the self-managed NDIS option and enter the participant’s name and NDIS number; there’s an optional field for your relationship. Add contact and access instructions in the booking notes.
05Will I have the same cleaner?
Tell the team if you’d like a recurring arrangement with the same cleaner. Availability can change, so confirm the arrangements you need with us before booking.
06What documents will I receive?
After the clean and successful payment, the existing invoice and receipt process provides itemised service and payment details, Simply Maid’s ABN and the participant details supplied at payment. Check these and contact us if anything needs correcting. You manage your own claim.
07What about an end of lease or bond clean?
The NDIS lists exit cleaning at the end of a tenancy as something it doesn’t fund, so the self-managed option isn’t available for end of lease bookings. You can still book one privately.
08What if I need to change or cancel a visit?
Use your customer account or contact the team. Review the current booking terms and any applicable change or cancellation fees before confirming a change.
09Are your cleaners insured?
Yes. Every cleaner is identity-verified before their first clean, and our service terms describe up to $10 million in public liability insurance through Chubb Insurance Australia. If something is damaged, send us a photo and a reasonable estimate within 48 hours and it goes through our damage and insurance process. Care & Cover, in full.
WHAT THE NDIS FUNDS
Which cleaning can self-managed NDIS funding pay for?
House cleaning can be funded under the NDIS “Household tasks” support category when it relates to your disability and is in line with your plan. End of lease (exit) cleaning isn’t an NDIS support. Simply Maid does not guarantee that a clean will be funded or reimbursed.
If you self-manage, you can choose providers who aren’t NDIS-registered and agree prices that differ from the NDIS price limits. We accept self-managed bookings only; plan-managed and NDIA-managed funding follow different rules, and we don’t invoice plan managers.
Our prices are the same as for every other customer, priced per clean rather than per hour. Our NDIS cleaning rates page compares them with the current NDIS price limit for house cleaning.
General information, not funding advice. Check your plan or ask the NDIA if you’re unsure.
Sources
- Supports that are NDIS supports — NDIA, checked 1 October 2026
- Supports that are not NDIS supports — NDIA, checked 1 October 2026
- What is self-managed funding — NDIA, checked 1 October 2026
General information, not legal or funding advice. Check the source for your situation.
How booking and payment work with self-managed NDIS funds
Book your clean.
Keep the choice.
- Choose and review
Enter your suburb, choose your clean and home size, and review the itemised price. Add useful access and scheduling notes.
- Add self-managed details
In your details, choose “Paying with self-managed NDIS funds?”. Enter the participant’s name and NDIS number, plus your relationship if you’re booking for someone else, and review the agreement before continuing.
- Use the usual card process
Pay Simply Maid through our regular booking and card-payment process. You remain responsible for the booking cost and any claim you make.
FOR YOUR RECORDS
Your invoice
and payment receipt.
After the service and successful payment, your itemised invoice and receipt record the delivered clean and payment. The existing document process includes:
- Simply Maid’s business details and ABN
- The participant details supplied at payment
- The service date and description
- Itemised charges and the amount paid
Check your documents before using them. If something needs correcting, get help from the team. We don’t submit claims to the NDIS for you.
Get help with your documentsFor claiming, use the official NDIS claim guide. Keep your receipts and invoices; the NDIS requires self-managed purchase records to be kept for five years.
Your routine and preferences
Your routine.
Your preferences.
Tell us how you’d like the visit to work. You can add cleaning priorities, access instructions and a preferred contact in your booking notes.
- Ask a trusted person to help you organise the booking.
- Discuss products, sensitive surfaces or timing with the team.
- Request the same cleaner; confirm availability with us.
For any arrangement you rely on, contact us first so we can confirm what is possible before you book.
Talk through your preferences
Simply Maid’s service scope and prices are separate from a participant’s funding eligibility. Read the current payment and funding conditions in the guide and discuss your own circumstances with the appropriate plan support.
Read the illustration as text
- Describe the practical support
- List the cleaning tasks and your household preferences.
- Confirm the booked service
- Choose the service and extras that match the agreed work.
- Keep the documentation
- Check the invoice details and retain the service record.
Check your own funding arrangements before booking.
MAKE A LITTLE SPACE FOR YOURSELF
A lovely home.
A lighter week.
Let’s find the right clean for you.
Book in 60 seconds
About 60 seconds · pay after your clean · free cancellation up to 24h